The Role of the Key User in CRM Projects

How important is the role of key users in the success of CRM projects?

In this video, we explain in detail who the key user is in CRM projects, why they are important and how they contribute to the project.

Who is the key user?
Why is a key user needed?
What are the responsibilities of the key user?
How should we support key users?

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We recommend that you watch the video to learn the answers to these questions.

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